Legal
Privacy Policy
Last updated: August 24, 2026
This Privacy Policy explains how Motionflow handles personal information when you visit our website, create an account, use the platform, or contact us.
Information we collect
We collect account information such as name, email address, company details, billing address, and authentication details needed to provide the service.
We also collect workspace content you choose to upload or create, including videos, brand kits, prompts, source URLs, generated scripts, audio, images, and exports.
We collect usage, device, log, and payment-related information to operate the platform, secure accounts, understand product performance, and support billing.
How we use information
We use information to provide and improve Motionflow, authenticate users, process payments, generate videos, render exports, provide support, and maintain platform security.
We may use aggregated or de-identified information to understand usage trends and improve the product.
Service providers
Motionflow relies on trusted service providers for authentication, payments, hosting, storage, analytics, AI generation, text-to-speech, and related infrastructure.
These providers process information only as needed to provide their services to Motionflow.
Data retention
We keep account, billing, and workspace information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements.
You may request deletion of your account or workspace data, subject to legal, billing, security, and backup retention requirements.
Your choices
You can update profile and billing details in the platform. You can also contact us to request access, correction, export, or deletion of personal information.
Some information is required to operate the service. If it is removed, parts of Motionflow may stop working for your account.
Contact
For privacy questions, contact Motionflow at hi@motionflow.io.